GNOC Tool Manager | 9 to 12 years | Mumbai & Bengaluru

Capgemini

5 - 10 years

Mumbai

Posted: 9/17/2024

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description
Should be an expert in IT Infrastructure and Application Monitoring Services with toolset and knowledge of integrations. Should be aware of integration of monitoring tools for event management and automation. Should be well versed with ITIL Processes and Monitoring Concepts. Should be aware of Budget, Project and Vendor Management. Should have lead a team of 5-10 members.Should have an expertise to deliver customer's monitoring requirement and provide consultation based on the best possible solution. Should be proficient and have at least 5+ years working experience on Monitoring Tools Like Dynatrace SaaS, ScienceLogic, Appdynamics, New Relic, Microfocus tools experience.

Primary Skill
sShould have a basic knowledge of IT Infrastructure and Application Monitoring ServicesUnderstanding of ITSM Processes with Agile MethodologyAbility to handle multiple concurrent projects and deal with multiple stakeholders for monitoring requirements, ongoing enhancements in monitoringGood verbal and written communication skills, and ability to address conflict with others constructively. Should have handled large monitoring tools setup and migrations to new tools in previous assignments. Experience in GSI Domain(Global System Integrator) is added advantageAbility to work a flexible schedule.Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

About Company

Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.

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